At Braintree Podiatry Clinic, we are committed to protecting and respecting your privacy.
Who are we?
We are Braintree Podiatry Clinic, a long established clinic , located in it’s dedicated premises since 1988. To meet the increasing local demand for a comprehensive range of high quality Podiatry Treatments.
The podiatry team consists of: Ann Brummitt , Allison Shoulders, Rory ODonaghue, Michael ONeill. With associated clinical and administrative support staff
The Pledge of Confidentiality for Patients
You have a right to expect that information that you supply and details of your treatment is held in confidence.
Only the persons involved in the provision of your care, that is your podiatrist and other members of the healthcare team directly involved in your care will have access to your records and then only in so far as it is necessary to fulfil their duties to you.
Very occasionally it may be necessary to share information with other health professionals, for example, your General Practitioner. This will only be done when it is in your interest and in order to provide you with the appropriate level of care. However, you are entitled to request that the information you give and details of your treatments are not to be disclosed to another healthcare professional without your prior consent.
If it is necessary to disclose information because you are being referred to another healthcare professional, this will only occur with your prior consent.
Information on your records may also be used for the purposes of clinical audit. Clinical audit is essential to the provision of good care and involves reviewing the care that you have received so as to ensure that future care is safe and to the standard which you could reasonably expect.
There is no risk of information about you being made public as a result of a clinical audit as all data is anonymous. However, you have a right to object to your records being
used in a clinical audit. If you wish to object please inform the podiatrist so that measures can be put in place to stop your records being used for audit purposes.
How do we collect information from you?
We obtain information about you when you book an appointment, when you complete the contact form, when you complete the registration form, purchase a product or engage with other forms of activity on our web site.
What type of information is collected from you?
The personal information we collect might include your
Email address, Land line and Mobile contact numbers.
(Please advises if you do not wish us to leave messages for you on these contact details)
Website recording: Use of ‘cookies’
Main Cookies used on our site
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.
The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited
These are Google Maps third party cookies, which are unique identifiers to allow traffic analysis to Google Maps.
How is your information used?
We may use your information to:
§ Contact you regarding queries raised in the contact form;
§ Progress a product we are obtaining for you and send you information directly related to this;
§ Carry out our obligations arising from any contracts entered into by you and us;
§ Seek your views or comments on the services we provide;
§ Notify you of changes to our services;
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
We will not contact you for marketing purposes by email, phone or text.
How you can access and update your information
The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by the following methods:
Write to us at: Braintree Podiatry 32 Panfield Lane Essex.
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Review of this Policy: We keep this Policy under regular review. This Policy was last updated in April 2018.
Request for information
In the unlikely event that a request is received from a third party for information held on our records about you, details will not be disclosed unless you give the practice prior consent.
You may see your notes
If you wish to see your clinical notes at any stage so that you may see what information is recorded you may do so, the podiatrist will be only too pleased to show you your notes. There will however be an administrative fee if you want a copy.
If you need to complain
If you feel that there has been a breach of your confidentiality, you may raise the matter in the first instance with the podiatrist. However, if you do not feel able to do so, or your complaint is against the podiatrist, then you may complain to
The Society of Chiropodists and Podiatrists at Quartz House, 207 Providence Square, Mill Street, London, SE1 2EW.